Checkout FAQ

What countries do you ship to?

We ship to all the countries listed below.

Please visit our US website for shipping to the USA or Canada.

Andorra
Australia
Austria
Belgium
Brazil
Bulgaria
Cape Verde
China
Croatia
Czech Republic
Fiji
France
Germany
Gibraltar
Greece
Greenland
Hong Kong
Hungary
Iceland
India
Indonesia
Ireland
Israel
Italy
Japan
Luxembourg
Malaysia
Mexico
Monaco
Netherlands
New Zealand
Norway
Poland
Portugal
Romania
Saudi Arabia
Singapore
Slovakia
South Africa
South Korea
Spain
Sweden
Switzerland
Taiwan
Ukraine

 

How much is shipping?

Shipping is free anywhere in Australia.

Shipping costs $45.00 everywhere else.

For free shipping in the USA and Canada, please visit our US website.

How long does shipping take?

Orders will be dispatched same day when received by 12pm on a business day, unless you are notified otherwise at the time of your order. 

Australian orders ship for free via Australia Post, Couriers Please, or TNT.

DHL Express is used for international orders with tracking. A flat rate of $45 will be charged to ship internationally to most destinations – your shipping cost will be quoted at checkout. 

Can I return or exchange my order?

Yes. Please see our Shipping & Returns policy page for more details on returns.

Who can I call if I have questions?

Please call 1300 016 772 within Australia. Or click here to send us an email and we will try to get back to you within 1-business day.